Important Booking Information
What is the Cost?
30 minute Appointment - $70
45 minute Appointment - $100
60 minute Appointment - $130
90 minute Appointment - $190
Rates Effective December 1, 2024, includes GST,
and are subject to change without notice.
New Patients
Please note that new patients must book a minimum of 45min for their first appointments. When booking online: look for the Initial Appointment choice to book the appropriate time allotment. There is limited space for new patients to the clinic as we have committed to working with our current patients on an ongoing basis. We ask that you please note our cancellation policy.
For returning patients of the clinic, we believe in your care and that all our therapists have different skills and schedules. You are welcome to book with an RMT you haven't seen before, and, as per any other massage therapy appointment, this will include going over your medical history, an assessment as necessary, and a discussion around consent to treatment.
Late Arrival Policy;
We accommodate late-comers to the best of our ability for the remaining time allocated to the scheduled appointment, and the full cost of the appointment booked will be charged. We value the quality and timely care provided to you and the patients coming in after you.
What Form of Payment Do You Accept?
We are currently accepting most forms of payment.
Not all RMT’s direct bill extended benefits, please check before booking if this is a consideration.
ICBC & WCB
We currently do not direct bill for ICBC or WCB - patients are responsible for the full cost of the visit at the time of their appointment. We will provide you with the receipt of payment and you are welcome to request reimbursement from those providers. Please note that you may not be fully reimbursed for the full cost of your treatment.
Please inform your RMT at the time of booking that you are currently involved with an insurance claim. We have limited space for ICBC or WCB clients and may not be able to accommodate your request.
Cancellation Policy;
The full rate of the appointment will be charged if an appointment is changed or cancelled without 30-hours notice, with exceptions dependent on illness or medical emergency.
Thank you for being considerate of your therapist and other patients if you have a contagious virus or infection.
The RMTs and clinic will not be able to guarantee a re-booking of appointments if the RMT has to cancel due to illness.
What Is Included in the Appointment Time?
Your appointment includes all assessment & evaluation, discussion for valid consent to treatment, patient education, and administration (including the time to do Direct Billing and payments), in addition to the actual 'hands-on' time, as per guidelines set by the Medical Services Plan of BC (MSP) and the College of Massage Therapists of BC. For an idea of What To Expect, click here.